Case Study - HTS 110

HTS-110The ProjectThe Project started with a two-day Strategic Process designed to clarify the strategic direction of HTS-110, its Value proposition and key strategies for the next 5 years. This was followed by five half-day workshops involving every staff member designed to develop the the skills, teamwork and culture required to implement the strategies as quickly as possible. The five half-day workshops covered the following areas:

1. Improving processes and eliminating unnecessary work
2. Colouring customers and staff
3. Customer service tools
4. Increasing innovation and ideas
5. Networking in business.

Evaluations. What comment would you make to some one else who was considering using Bruce Holland, Virtual Group for something similar? Include any praise, issues or suggestions. Comment:

• 'I think the workshops were very useful, targeting intended objective. The prework was relevant and easy to follow. As for the facilitation, this was one of the best workshops/courses I attended. It was engaging and interesting. Use Bruce. Guaranteed to deliver. Very interesting and engaging methods of facilitating a workshop. Rating 5 out of 5 (one of the best I've been to).' Zvonko Lazic, Magnet Engineer, HTS-110.
  
  
• 'Overall, I enjoyed the experience of attending the project workshops and felt that there were some valuable results obtained in the workshops. I thought the modules well presented, entertaining, thought provoking, and well worth the time used. Your chairing of the meeting start and end was also very competent. I felt that there were real benefits to be had in the presentations and exercises and would recommend it to others. Rating 5 out of 5 (one of the best I've been to).' Mike Fee, Magnet Design Engineer, HTS-110.