- CUSTOMER INTIMACY PROGRAM
- Improving Processes for Customer Intimacy
Improving Processes for Customer Intimacy
This module has everything you need to run a half-day workshop designed to help people get BIG results by eliminating delays, bottlenecks, bureaucracy, unnecessary rules meetings and in-trays. The aim is to align systems and work processes so they assist people rather than hinder achievement.
Why this is important
As little as 15% of activity adds value to your product or service. This shows you how to reclaim some of the 85% back.