others, whenever they go.
Refrigerators suck energy out of the system. They make people feel useless, worthless and hopeless. They have all the ideas. No one else has much to offer. They have to be at the centre of everything. In their presence others give up.
Dig a bit and you will find Refrigerators are small people. They don’t trust others and they tend to micromanage. They rely on themselves. They push others away so others don't get close enough to find out about their weaknesses. They react negatively when people criticise them because they are insecure and see it as a personal attack. They bully and intimidate others because they feel weak and fearful. Small people repel us. They are trying to make us smaller and weaker, so that by comparison they feel stronger. They create tense environments where people are scared.
Radiators push energy into the system. They make people feel BIG, worthwhile and hopeful. They allow others to suggest ideas. They know everyone has a Genius factor and helps them find it. In their presence almost anything is possible. They create intense environments where people are challenged.
They give you something you didn't have before. They are trying to make you stronger and bigger than you thought was possible. If you are a BIG person, you are much more likely to choose to say, "I'm going to trust this person because together we can do things that I can't do alone." "Including them, may benefit both of us." "I feel good about myself and I'm sure they are good too!"
- Most people in the organisation are underutilised
- This capacity can be liberated with the right leadership
- It does not require bigger investment to multiply results.
Cracking Great Leaders know human nature.
Take the following test. Rank the following three statements from most true to least true:
- Humans are basically “bad” (lazy, self-seeking, can’t be trusted)
- Humans are basically “good” (hardworking, giving, trustworthy)
- Humans are both good and bad.
- Most true: _____________________________________
- Next: _____________________________________
- Least true: _____________________________________
These are some of the themes I discuss in the book:
Cracking Great Leaders Liberate Human Energy at Work Get it here.